Billing

Promise to pay

"Promise to pay" is a payment method that provides a 7-day payment deferment automatically. Please note the following: 1) By choosing this payment method, you commit to paying the invoice within 7 days. 2) This payment method becomes available only when there are 3 days or fewer remaining until the end of the

Bulk order processing

Bulk Ordering of VDS Servers • Bulk Ordering of Identical VDS in All Available Locations • Renewal of several VDS at once • Promo Code for Bulk VDS Orders • Discounts for bulk VDS renewal

How to Properly Create Tickets

A ticket is a written request to technical support for various issues, submitted through the user's personal account. Creating a "Proper" Ticket Dear clients, please follow these rules when creating tickets: 1. Create the ticket in the appropriate department. For technical questions, it must be the technical support department, even if you don't

Ordering Additional Services

The process of ordering additional services for NVMe VDS consists of the following steps: 1. Log in to the billing panel. 2. Go to the "Server Management" section. 3. Go to the "Add-ons" tab. 4. Select the necessary additional services and click "Order". 5. Pay the issued invoice. Please note that the additional service is
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