Billing

How to Properly Create Tickets

A ticket is a written request to technical support for various issues, submitted through the user's personal account. Creating a "Proper" Ticket Dear clients, please follow these rules when creating tickets: 1. Create the ticket in the appropriate department. For technical questions, it must be the technical support department, even if you don't

Ordering Additional Services

The process of ordering additional services for NVMe VDS consists of the following steps: 1. Log in to the billing panel. 2. Go to the "Server Management" section. 3. Go to the "Add-ons" tab. 4. Select the necessary additional services and click "Order". 5. Pay the issued invoice. Please note that the additional service is
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