Billing
Promise to pay
"Promise to pay" is a payment method that provides a 7-day payment deferment automatically.
Please note the following:
1) By choosing this payment method, you commit to paying the invoice within 7 days.
2) This payment method becomes available only when there are 3 days or fewer remaining until the end of the
Setting up notifications in Telegram
Using this feature, you have the ability to configure the following notifications in Telegram:
- Notification of a new invoice from the administration;
- Reminder of an unpaid invoice;
- Reminder of the end of the paid period;
- Notification of order blocking;
- Warning about the imminent deletion of an overdue order;
- Notification of
Bulk order processing
Bulk Ordering of VDS Servers • Bulk Ordering of Identical VDS in All Available Locations • Renewal of several VDS at once • Promo Code for Bulk VDS Orders • Discounts for bulk VDS renewal
How to Properly Create Tickets
A ticket is a written request to technical support for various issues, submitted through the user's personal account.
Creating a "Proper" Ticket
Dear clients, please follow these rules when creating tickets:
1. Create the ticket in the appropriate department. For technical questions, it must be the technical support department, even if you don't
Server Order (VDS/Dedicated)
Choose a Plan and Duration • Fill in Registration Details • Define Order Parameters • Payment and Access Details
Ordering Additional Services
The process of ordering additional services for NVMe VDS consists of the following steps:
1. Log in to the billing panel.
2. Go to the "Server Management" section.
3. Go to the "Add-ons" tab.
4. Select the necessary additional services and click "Order".
5. Pay the issued invoice. Please note that the additional service is
Password Recovery for Your Billing Account
If you have forgotten the password for your personal account, you can recover it by following these steps:
1. Go to the login page and click on "Forgot Password?"
2. Enter your primary email and click the "Send" button.
3. Check your email and find the message with a link to reset your
Account Security
Set a Code Word for Client Identification • Restrict Account Login by IP Address • Enable Two-Factor Authentication (2FA)
Automatic renewal of orders
General Information • Setting Up Automatic Renewal During Order Placement • Setting Up Automatic Renewal After Order Placement