Billing
Invoices
In the "Invoices" section, you can view all invoices issued to you, including both paid and unpaid ones. All payment information is collected here.
Available Actions for Invoices
- Pay: Quickly and easily pay any of the issued invoices.
- Delete: Remove invoices that you no longer need.
- Combine: If you have multiple
Order renewal
Let's walk through the process of order renewal using the example of Progressive NVMe VDS:
Step 1: Log in to the billing panel.
Step 2: Click "Renew Order."
If the "Renew Order" button is missing, it may mean that an invoice for renewal has already been issued. In this case, go to the
Server transfer
For the convenience of users, we have implemented the ability to transfer servers without the involvement of the finance department.
Before transferring a server to another user, make sure you know their login (do not confuse it with the primary email) and account ID. You can find this information in the
Affiliate Program
Program Terms • Affiliate Link and Banners • Referral Payment Statistics • Requesting Affiliate Funds Withdrawal • Transferring Funds from Affiliate Balance to Main Account
Promise to pay
"Promise to pay" is a payment method that provides a 7-day payment deferment automatically.
Please note the following:
1) By choosing this payment method, you commit to paying the invoice within 7 days.
2) This payment method becomes available only when there are 3 days or fewer remaining until the end of the
Setting up notifications in Telegram
Using this feature, you have the ability to configure the following notifications in Telegram:
- Notification of a new invoice from the administration;
- Reminder of an unpaid invoice;
- Reminder of the end of the paid period;
- Notification of order blocking;
- Warning about the imminent deletion of an overdue order;
- Notification of
Bulk order processing
Bulk Ordering of VDS Servers • Bulk Ordering of Identical VDS in All Available Locations • Renewal of several VDS at once • Promo Code for Bulk VDS Orders • Discounts for bulk VDS renewal
How to Properly Create Tickets
A ticket is a written request to technical support for various issues, submitted through the user's personal account.
Creating a "Proper" Ticket
Dear clients, please follow these rules when creating tickets:
1. Create the ticket in the appropriate department. For technical questions, it must be the technical support department, even if you don't
Server Order (VDS/Dedicated)
Choose a Plan and Duration • Fill in Registration Details • Define Order Parameters • Payment and Access Details