FAQ
Which data centers host your hardware, and how can I check their connectivity?
Which control panels can you provide and how much do they cost?
We work with several control panels:
FastPanel — provided for free;
Hestia (VESTA CP) — provided for free;
ISPmanager 6 Lite (10 domains) — also available for free on dedicated servers;
ISPmanager 6 Pro (50 domains) — €7,99 per month;
ISPmanager 6 Host (∞ domains) — €11,99 per month.
Can you help me to move from another hosting provider?
Yes, we will transfer websites from another hosting provider free of charge and in the shortest possible time. There are no restrictions on the number of sites transferred!
Do you provide free administration? If yes, what does it include?
Yes, we provide free administration that covers the needs of more than 95% of our clients. Read more here.
What DNS do you have?
Our DNS includes the following:
ns1.frienddns.info
ns2.frienddns.info
ns3.frienddns.net
ns4.frienddns.net
Please note that you need to order a free additional service, «DNS hosting provider,» and complete the integration settings according to the instructions sent to your email to use our DNS. We recommend you contact our technical support service if you have any difficulties.
Do you have a trial period?
No, we don’t have a trial period.
Can I order a server configuration that is not on your site?
We will build a custom server configuration for you. Write a request to the financial department to clarify the possibility.
How much does an extra dedicated IP cost?
Additional ipv4 costs €2,99 per month
Additional ipv6 costs €0,01 per month
How quickly will the dedicated server be activated after my payment?
The dedicated server will be activated within 1-3 days after payment. Most often, it happens within the first day after payment.